INTRODUCTION AND PURPOSE
The application of this policy extends to all employees across Calvary and its related entities and applies to any staff engaged by Calvary and its related entities on a full-time, part-time, contract, casual, temporary or volunteer basis, (except for Calvary Christian College and Emerald OSHC).
Related entities include Calvary International Ltd, Calvary Leadership College Ltd, and Calvary Care Ltd.
WHY WE COLLECT INFORMATION
Calvary is a loving, vibrant church community that seeks to maintain meaningful and professional contact with its participants. The primary purpose of the information we collect is to facilitate connection and communication with our church community in a manner that is relevant to them. Some additional purposes on why we collect information include: ensuring we keep our participants safe, collecting demographics to improve how we run activities, and marketing what we have on offer.
You are welcome to attend our Church without supplying personal information. To participate as a volunteer, enrol your children in our activities and participate in certain activities we run, relevant personal information is required to maintain our safety standards.
THE INFORMATION WE COLLECT
Images and sound
Calvary services/activities/events may be recorded using sound, voice and images. Recordings of the people attending a service/activity/event may be used and shown in other services/events including our Online Church services (broadcast internationally), to prepare resources, and for other promotional purposes and commercial activities. By attending any Calvary service/activity/event, you are deemed to have consented to Calvary using your image and voice in these recordings and for these purposes.
In the interests of security and safety, Calvary also operates security video cameras within and around Calvary premises.
Calvary will collect and hold personal information about yourself and/or your family, such as:
- Phone & mobile number
- Email address
- Age and date of birth
- Parent/guardian details if you are under 18 years of age
- When relevant, your marital status, nationality, education, employment/qualifications and family details
- Financial and bank details
- Passport, driving licence, and other personal ID information
- Records of your contact with us
- Working with Children Blue Card information
For safety and pastoral care purposes we may also collect sensitive information such as:
- Health & medical information
- Racial or ethnic origin
- Religious affiliations
- Prayer requests
HOW WE COLLECT INFORMATION
We may collect this and other types of personal information during the course of dealing with you; for example, when you:
- Visit our website
- Wish to obtain goods or services from Calvary
- Register for conferences or events
- Participate in Church activities or complete other forms
- Make an appointment to see team
- Participate in training
- Apply for a Blue Working with Children Card that is linked to our site
- Issue a complaint
- Complete an accident report
- Donate to our tax-deductible building fund
Where practicable, the purpose for which we collect personal information will be made clear at the time of collection. If you do not provide us with certain information we may be unable to provide you with access to some of our services or the assistance you have requested.
HOW WE USE YOUR INFORMATION
We will never share, sell, or rent your personal information to third parties for their promotional or commercial use.
- Keeping you informed as to services, activities, events, resource and conferences.
- To provide the products or services you have requested from Calvary including registration at events and conferences
- To answer your enquiry
- To collect demographics to improve how we run Calvary activities
- To third parties where we have retained those third parties to assist us to professionally and safely operate Calvary and provide the products or services you have requested, such as: catering and event coordinators, transport providers, health care providers, our bank, website hosts and IT consultants, and our professional advisers such as consultants, lawyers and accountants. In some circumstances, we may need to disclose information about you to third parties as part of the services you have requested.
- To participate in community research or apply for grants
- When we are required by State and Commonwealth legislation to store and share personal information with agencies defined by law – for example in child protection matters. We fulfil our obligations to the full extent of the law in these situations.
- To manage employees and volunteers
- To carry out analysis and market research and improve our website and communications
- To assist our overseas locations associated with Calvary and listed on our website at calvarycc.global, with management and administrative purposes.
HOW WE HOLD AND STORE YOUR INFORMATION
Calvary takes reasonable steps to protect your information from misuse, interference and loss, as well as unauthorised access, modification and disclosure.
Calvary takes thorough, reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date.
Information you provide electronically will be held on computers and servers in Calvary locations and on servers based in Australia and the USA.
If you provide information in paper form, this information will be transferred to secure electronic systems or stored in secured physical filing systems.
Where Third Party service providers are used to process and/or store your information, agreements are in place to secure your information according to applicable data protection and privacy laws and restrict the use of your information to the purpose for which it is provided.
We will hold and store your information for as long as it is required and in accordance with the Law.
Our staff and volunteers are trained and required to safeguard your information pursuant to this Policy and, using physical, electronic and procedural safeguards, we restrict access to personal information to those staff for church business purposes only.
The Internet is not a secure method of transmitting information. Accordingly, Calvary cannot accept responsibility for the security of information you send to us over the Internet or for any unauthorised access or use of that information during transmission.
ACCESS TO YOUR INFORMATION
You can request access to the personal information that Calvary holds about you by contacting Calvary’s Privacy Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access.
If you wish to change personal information that is out of date or inaccurate at any time, please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted, please let us know and we will delete that information wherever practicable and not limited by law.
We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy. These actions would usually occur in cases where our ability to amend your personal information is restricted by law.
BREACHES TO OUR DATA SECURITY
While we will make every effort possible to ensure the security of your data, there are increasing examples of data breaches within Australia by sinister individuals and groups. If this were to occur, we will follow the procedures outlined in the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth). Under this scheme, we are required to notify you if a data breach is likely to result in serious harm to any individual whose personal information is involved in the breach. The Australian Information Commissioner will be notified of eligible date breaches according to the scheme.
We will respond to your enquiry within 30 days.
If you are not satisfied with our response to be above, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. The OAIC is a government body that is independent of our entity.